Terms & Conditions
Terms & Conditions
Effective Date: September 16, 2026
Welcome to Aaura Tech. These Terms & Conditions govern your use of our website and your purchase of products from our store.
By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with them, please do not use our website or purchase from us.
1. About Aaura Tech
Aaura Tech operates an online store offering desk setup, organization, gaming, lighting, and related accessories.
Our store currently ships to customers within the United States only.
2. Products and Availability
We make reasonable efforts to display product descriptions, images, specifications, colors, and pricing accurately.
However, product appearance may vary slightly depending on your screen, device, manufacturing changes, or supplier updates.
All products are subject to availability. We reserve the right to discontinue, modify, or limit the availability of any product without prior notice.
3. Pricing
All prices displayed on our website are shown in U.S. dollars (USD) unless otherwise stated.
Prices may change at any time without prior notice. Price changes do not affect orders that have already been accepted.
If a product is listed with an obvious pricing or technical error, we reserve the right to cancel the affected order and issue a refund when applicable.
4. Orders
Submitting an order does not automatically guarantee acceptance.
We may cancel or decline an order when reasonably necessary, including situations involving:
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Product unavailability.
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Pricing or listing errors.
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Suspected fraud or unauthorized activity.
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Problems with payment authorization.
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An incomplete or invalid shipping address.
If payment has already been collected for an order we cancel, an appropriate refund will be issued to the original payment method.
5. Payments
Payments are processed through third-party payment providers.
By providing payment information, you represent that you are authorized to use the selected payment method.
Aaura Tech does not directly store full payment card details processed by third-party payment providers.
6. Shipping
Aaura Tech currently ships within the United States only.
Standard shipping is free unless otherwise stated at checkout.
Delivery times may vary depending on the product, destination, fulfillment location, carrier, and other circumstances outside our control.
Orders containing multiple products may arrive in separate packages.
Customers are responsible for providing complete and accurate shipping information.
Please review our Shipping & Returns Policy for additional information.
7. Cancellations and Order Changes
If you need to cancel or modify an order, please contact us as soon as possible.
We cannot guarantee that changes or cancellations can be made after an order has entered processing or fulfillment.
8. Returns, Refunds, and Replacements
Return and refund requests are handled according to our Shipping & Returns Policy.
Change-of-mind requests must generally be submitted within 14 days of delivery.
Requests involving damaged, defective, or incorrect products should be submitted within 30 days of delivery and may require photos, video, or other information showing the issue.
Do not send products back unless Aaura Tech provides return instructions.
In some approved cases, a physical return may not be required.
9. Third-Party Fulfillment and Services
We work with third-party suppliers, fulfillment providers, shipping carriers, website providers, payment processors, and other service providers to operate our business.
Certain order information may be shared with these providers when necessary to process, fulfill, deliver, or support your order.
10. Website Use
You agree not to use our website:
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For unlawful or fraudulent purposes.
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To interfere with the website's security or operation.
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To distribute malicious software or harmful code.
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To attempt unauthorized access to our systems or accounts.
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To misuse our content, branding, or intellectual property.
We may restrict access to the website when reasonably necessary to protect our customers, systems, or business.
11. Intellectual Property
Unless otherwise stated, the Aaura Tech name, branding, website design, written content, graphics, and other original materials on this website are owned by or licensed to Aaura Tech.
You may not copy, reproduce, distribute, or commercially use our original content without permission, except where permitted by law.
12. Third-Party Links
Our website may contain links to third-party websites or services.
Aaura Tech does not control those third parties and is not responsible for their content, policies, availability, or practices.
13. Disclaimer
We make reasonable efforts to keep our website and product information accurate and available.
However, the website and its content are provided on an “as available” basis to the extent permitted by applicable law.
We do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Aaura Tech will not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website or products.
Nothing in these Terms limits any consumer rights or liability that cannot legally be limited or excluded.
15. Events Outside Our Control
We are not responsible for delays or failures caused by circumstances reasonably outside our control, including carrier disruptions, severe weather, natural disasters, customs or transportation disruptions, supplier delays, internet outages, or governmental actions.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected and handled.
17. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be posted on this page with a revised effective date. Continued use of the website after changes become effective means the updated Terms apply to future use and purchases.
18. Applicable Law
These Terms are subject to applicable laws and consumer protection requirements.
Nothing in these Terms is intended to remove any mandatory rights that customers may have under applicable law.
19. Contact Us
If you have questions about these Terms & Conditions, please contact us through the Contact Us page on our website.
Privacy & Safety
Effective Date: September 16, 2026
Aaura Tech respects your privacy and is committed to protecting the personal information you share with us when you visit our website, place an order, contact us, or otherwise use our services.
Information We Collect
We may collect information such as your name, email address, phone number, billing and shipping address, order details, and information you provide when contacting us.
We may also automatically collect technical information such as your IP address, browser type, device information, pages visited, and interactions with our website through cookies and similar technologies.
How We Use Your Information
We may use your information to:
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Process and fulfill orders.
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Provide shipping and tracking information.
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Respond to customer service requests.
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Process returns, refunds, or replacements.
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Prevent fraud and protect our website.
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Improve our website, products, and customer experience.
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Send marketing communications when you have agreed to receive them.
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Comply with legal and regulatory obligations.
Payments
Payments are processed by third-party payment providers, such as Stripe. Payment providers may collect and process your payment information according to their own privacy policies.
Aaura Tech does not receive or store your full credit or debit card number when payments are processed by these providers.
Order Fulfillment and Shipping
To fulfill and deliver orders, we may share necessary information such as your name, shipping address, phone number, email address, and order details with suppliers, fulfillment providers, and shipping carriers.
This may include fulfillment partners such as Zendrop and their associated suppliers and logistics providers.
Wix
Our website is hosted and operated using Wix. Wix may process certain visitor and customer information in order to provide website hosting, e-commerce, security, analytics, forms, and other services used by our store.
Cookies and Analytics
We may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, measure performance, and support marketing activities.
You may be able to control certain cookies through your browser settings or through any cookie settings made available on our website.
Sharing of Personal Information
We do not sell your personal information.
We may share personal information with service providers when necessary to operate our business, including payment processors, website providers, suppliers, fulfillment partners, shipping carriers, analytics providers, and customer support services.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
International Data Transfers
Because Aaura Tech works with service providers and customers in different countries, your personal information may be processed or stored outside your country of residence.
When applicable, we rely on our service providers to maintain appropriate safeguards for these transfers.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain business records.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.
You may also unsubscribe from marketing emails at any time by using the unsubscribe option included in those messages.
To submit a privacy request, please contact us through our Contact Us page.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Security
We use reasonable administrative and technical measures, together with the security services provided by our website and payment providers, to help protect personal information.
However, no online system or method of transmission can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the Contact Us page on our website.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
